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Open your privacy policy essentials

Our Privacy Policy sets out how your account details, game activity across Live Baccarat, Mega Moolah and Football Strike, and payment records for UPI, Paytm and PhonePe are…

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Check India privacy terms before joining

citibet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies when you browse citibet, create an account, enter the lobby, use support, or make payments through India payment options. We collect only the details needed to run your account, protect access, process wallet activity, respond to privacy requests, and meet record-keeping duties

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that apply to our service. Your location, age check status, device data, IP address, cookie choices, payment references and game-session records may be processed for account safety, fraud checks, dispute handling and service operation. We do not sell your personal data. Where we work with payment
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processors, identity checks, hosting partners or support tools, they receive only the data needed for that task. Access and eligibility depend on local law and are available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY HELP

Ask privacy support for account help

If you want to see, correct or remove account data, use the privacy contact paths below rather than sending requests through social channels.

ACCOUNT CARE

Manage privacy controls in your account

Your account privacy is handled through practical controls, not vague promises. We use login checks, cookie settings, payment reference matching and retention rules to keep data tied to the right account.

Account data

We keep your name, contact details, login history and verification status so your account can be accessed safely. You can ask us to correct inaccurate profile data after identity checks are complete.

Payment records

UPI, Paytm, PhonePe and Google Pay references are used to match wallet activity with your account. We store transaction IDs and status logs, not your banking password or payment app PIN.

Cookies

Cookies help remember language choice, session state and basic security signals. You can change browser cookie settings, but blocking some cookies may require you to log in again more often.

Security logs

Device type, IP address and login time help us detect unusual access. These logs are checked when you report a privacy concern, payment dispute or account access issue.

Retention rules

Some data can be removed after your request is verified, while payment, dispute and compliance records may need to stay for a defined period. We explain the reason when full deletion is not possible.

Change requests

To update data, send the exact field you want changed and proof that links you to the account. We do not process privacy edits from an email address that is not connected to the profile.

Explore privacy answers before you join

These answers explain how the Privacy Policy works when you create an account, use India payment options or contact support. They focus on your rights, our data handling and the steps needed to make a privacy request. If any answer does not match your situation, contact us from the account email so we can check the record.

It covers account details, contact data, login records, device signals, payment references, game-session records, cookie data and support messages. We use these details to run your account, protect access and respond to requests.

We use payment references to match deposits, withdrawals and support queries with your account. We do not ask for your payment app PIN, full bank login details or private app passwords.

Yes. Send the request from your registered email or through signed-in support. We may verify identity before sharing data, because privacy files can include payment references, login history and support messages.

You can request correction when account details are inaccurate or outdated. We may ask for proof linked to the account, especially when the change affects your name, phone number, email or payment records.

Retention depends on the record type. Some account and cookie data may be removed after verification, while payment, dispute and legal records may remain for the period required by applicable rules.

Cookies can remember session status, language preference and basic security signals. You can adjust browser settings, but some restrictions may affect login continuity and may require extra checks during account access.

Use the privacy email or signed-in chat, and describe the exact data concern. Include your account name and registered contact details, but avoid sending passwords, full payment app screenshots or unrelated documents.

Open your privacy policy essentials

Ask privacy support for account help

Manage privacy controls in your account

Account data

Payment records

Cookies

Security logs

Retention rules

Change requests

Explore privacy answers before you join

01 What personal data does the Privacy Policy cover?

02 How are UPI, Paytm and PhonePe records handled?

03 Can I ask for a copy of my account data?

04 Can I correct wrong details on my profile?

05 How long does citibet keep my data?

06 Do cookies track my privacy choices?

07 Who should I contact for a privacy concern?

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